Frequently Asked Questions
Everything you need to know about our premium nuts, candies, and gift baskets.
Are your products certified Kosher?
Yes, the vast majority of our products are certified Kosher. Please check the specific product page for the certification logo or contact our customer service for detailed rabbinical supervision information.
How do you ensure the freshness of your nuts and dried fruits?
We source our products in small batches and store them in climate-controlled environments. All orders are packed in resealable, airtight packaging to maintain peak crunch and flavor during transit.
What is your shipping policy for perishable items?
To ensure quality, especially for chocolate-covered items during summer months, we offer insulated packaging and expedited shipping options. Orders are typically processed within 1-2 business days.
Can I customize a gift basket for a corporate event?
Absolutely! We specialize in corporate gifting. You can choose specific assortments, add personalized ribbons, or include branded messages. Please reach out to our corporate sales team for bulk pricing.
What should I do if my order arrives damaged?
Customer satisfaction is our priority. If your order is damaged or incorrect, please contact us within 48 hours of delivery with a photo of the package, and we will arrange for a replacement or a full refund.
Do you offer options for people with specific food allergies?
While we offer many gluten-free and dairy-free options, please be aware that our facility processes peanuts, tree nuts, wheat, and dairy. We recommend reviewing the ingredient list on each product page carefully.